Direct Selling Policy

1. Introduction

Apex Solar follows ethical, transparent, and lawful direct selling practices in accordance with applicable laws and the Consumer Protection (Direct Selling) Rules, 2021. This policy defines the principles, responsibilities, and conduct expected from the company and its direct sellers.

2. Scope

This policy applies to all direct sellers, distributors, representatives, and customers associated with Apex Solar.

3. Business Model

Apex Solar operates on a direct selling model where products and services are promoted through authorized direct sellers using ethical marketing practices. No income is assured or guaranteed, and earnings are strictly based on actual sales and performance.

4. Appointment of Direct Sellers

  • Direct sellers must be individuals above 18 years of age.
  • Appointment is subject to completion of registration and acceptance of company terms.
  • No entry fees or compulsory purchases are required to become a direct seller.

5. Code of Conduct

Direct sellers shall:

  • Provide accurate and truthful information about products, services, pricing, and benefits.
  • Refrain from misleading, deceptive, or coercive practices.
  • Respect customer privacy and data confidentiality.
  • Not make false income or free electricity guarantees.

6. Product & Service Information

Apex Solar ensures that complete and accurate product details, pricing, installation scope, and service terms are clearly communicated to customers before booking.

7. Payments, Commissions & Incentives

  • Commissions and incentives are paid only on confirmed bookings and completed sales.
  • Payments are made through transparent and traceable banking channels.
  • Commission structures are subject to change with prior notice.

8. Prohibited Practices

The following are strictly prohibited:

  • Pyramid or money circulation schemes
  • Misrepresentation of income or business opportunity
  • Collection of unauthorized fees
  • Sale of products without proper authorization

9. Grievance Redressal

Apex Solar has an established grievance redressal mechanism for customers and direct sellers. Grievances may be submitted via email or the grievance redressal form available on the company website.

10. Termination

Apex Solar reserves the right to suspend or terminate the association of any direct seller found violating this policy or applicable laws.

11. Policy Review

This policy may be amended from time to time to ensure legal compliance and operational efficiency. Updated versions will be published through official channels.

This is a system-generated policy document and does not require a signature.